Shipping and Delivery Policy

Shipping Country:

This shipping policy is valid for Australia.

Below you will find the average delivery time of all our packages:

• Order cutoff time: 17:00 (GMT+10:00) Greenwich Mean Time (Melbourne). Orders received after this time will be processed the following business day.
• Order handling time: 1 to 2 business days, fulfilled Monday to Friday. After this time, the shipment is delivered to the carrier company and is ready for transit.
• Transit time: 7 to 8 business days, delivered Monday to Friday.

We use the following carriers parties:
- DHL
- UPS
- FedEx

Shipping costs

Shipping is free within Australia. We cover the shipping costs for every order. All our products are delivered to your home, 100% free. There is also no minimum order quantity required.

Tracking your order

You'll receive an email when your order is shipped with a Tracking number. We provide our customers with a self hosted tracking page which you can use to track your package.

Please contact us via email at  info@easyhorizons.com if you have any questions about your order and shipment. Our service team is happy to assist you.

Contact

Store Name: Easy Horizons
Address: Utrechtseweg 341, Amersfoort, Utrecht, 3818 EL, The Netherlands

E-mail: info@easyhorizons.com
Tel: +31616540204

Customer service hours:
Monday to Sunday: 09:00 am to 5:00 pm

We aim to reply to your email within 1 day.